Pick-up or Delivery
You can place your order in advance, it can be picked up or sent to you.
Select a category.
Orders can be picked up at the nursery, please notify us at least 3 days before your arrival. Payment upon withdrawal.
Even without an order you are always welcome during our opening hours.
We are happy to take plants for you to a Plant Fair near you.
Please let us know at least 3 days in advance which roses we can bring for you.
The various Plant Fairs in which we participate can be found here.
We ship to many countries all year round.
If the desired destination is not in the list, please contact us.
For a good delivery it is expected that the correct address is noted and someone is at home to receive the package.
In case of absence, the package is usually dropped off at a local postal point, where the customer must collect it.
Communication about this can be found via the track & trace info of the shipping service.
If you would like a shipment on a specific later date, please contact us before you make payment.
Depending on the destination country, there is a different shipping cost that increases proportionally with the weight ordered.
For online orders with shipping, it is the customer's responsibility to enter a correct address. Selecting the destination country incorrectly has implications on the shipping price and VAT. In that case, the difference in price must be settled, after which we ship the order.
It is impossible for us to offer free shipping.
List of countries
- Belgium
- Netherlands
- France
- Bulgaria
- Denmark
- Germany
- Estland (We cannot ship potted plants due to too long shipping time*)
- Finland (We cannot ship potted plants due to too long shipping time*)
- Griekenland (We cannot ship potted plants due to too long shipping time*)
- Hungary
- Ireland
- Italy
- Croatia
- Letland (We cannot ship potted plants due to too long shipping time*)
- Litouwen (We cannot ship potted plants due to too long shipping time*)
- Luxembourg
- Austria
- Poland
- Portugal (We cannot ship potted plants due to too long shipping time*)
- Roemenië (We cannot ship potted plants due to too long shipping time*)
- Slovenië (We cannot ship potted plants due to too long shipping time*)
- Slowakije (We cannot ship potted plants due to too long shipping time*)
- Spain
- Czech Republic
- Sweden
- Zwitserland (We cannot ship potted plants due to too long shipping time*)
*: Due to too long transport time, we cannot ship potted plants to some countries. We recommend our customers to buy the plants in bare root. For large orders we may be able to deliver to you via pallet transport, please contact us.
Shipping to the UK is currently not possible, we hope to have it up and running again soon.
If you want to be kept informed please add your email to the special mailinglist.
We are sorry for this inconvenience.
12/12/2024: UPDATE: We have progress on a new shipping system, hopefully we get it up and running by end of december '24.
Shipping plants to Britain is
only possible in bare roots during the winter season. This because of
the difficult import requirements.
There are two shipping dates, one beginning of december and one mid february. Please place your order before those dates.
We ship our roses with Bpost (Belgian Mail) and are delivered by Royal Mail.
Shipping will cost about €40. (standard roses will have an higher shipping cost)
Great Britain requires each shipment crossing the border to have a
phytosanitary certificate provided by the Belgian government. This is a
mandatory document we request and arrange for and costs us a fixed price
(€57), to be paid by the client.
When the package reaches UK-customs Parcelforce will contact you by email asking to pay import taxes.
(keep an eye on the track and trace page)
Since we do not take any profit on the shipping nor the phytosanitary
certificate and this is quite an organizational undertaking for each
order. It seems fair that we only accept orders over €100 order value.
The only way to reduce costs is to combine multiple shipments. If you
find a friend or neighbour who also wants to order roses, the costs can
be shared and it becomes a lot less expensive for everyone.
This is currently the best offer we can make to you. We have also
explored sending the plants to Great Britain in one go (in a large
pallet) and shipping them from there to our customers. But at the moment
this is not feasible.
How to order?
Make an account on our website and fill your online shopping basket.
When your order list is ready, contact us asking for a shipment. We can
find your shopping basket and set it up for shipment.
Of course it is also possible to send us an email with your order!
We really hope this can become easier in the future.
Thank you for your understanding and support.
If you want to stay informed should anything change regarding the shipping options you could register your email address into our special UK-Mailinglist,
HERE
.
Unfortunately we can't export to the USA.
US customs does not allow this.
(Only budwood can be shipped. After budding, the plants have to be kept in quarantine for 2 years)
Should anything change we can contact you. For this we made a mailinglist.
Add you email adress and we will keep you updated about shipping possibilities to the USA when this becomes possible. Click here.
We really hope this will change in the future.
We would like to make everyone in the world happy with our roses.
Unfortunately, this is not always easy in practice.
Contact us and we will be happy to look into the shipping options.
Plants can be shipped perfectly. Both in pot and in bare roots.
If something went wrong during transport to the customer, causing the packaging and plants to arrive damaged, the plants must be refused to the carrier in the original packaging, so that they are automatically returned.